KiWi – Knowledge in a Wiki, Day 2 – Josef Holy from Sun Microsystems Prague led the first part of today’s use case presentation. With the KiWiEU-funded project combining the wiki philosophy with methods of the Semantic Web, aiming to develop a new approach to knowledge management. (http://www.kiwi-project.eu/index.php/about) semantic wiki system (or: wiki on steroids, as Josef Holy put it), they want to be able to increase the productivity of knowledge workers. Sun Microsystems have extensive experience with online and community collaboration and they want Kiwi to become a social wiki platform that is deployable in various contexts, i.e. that ties in with other platforms such as Netbeans or Zembly.

One of Sun’s further assumptions is that users will migrate to KiWi neither immediately nor completely – and that’s an insight anyone developing yet another social platform should take to their heart. What was true in Field of Dreams – “If you build it, they will come” – does not quite apply here. The network effect works in favour of existing communities, and instead of striving to replace an existing platform, one might be better off with mashable contents and services.

The particular benefit of a semantic wiki is that it allows moving from unstructured to structured information (relatively) easily. For KiWi @ Sun (and in favour of mashed information), this means that what is relevant will be structured, both by people and by machines – a process that is going to extend beyond company boundaries. People will bring in structure by creating links from KiWi documents to external systems as well as by writing new facts (which the KiWi system will represent as triples) about external information. What is not relevant, won’t be structured – and will be forgotten. After all, it’s forgetting that makes you remember the important stuff.

One note about the users of KiWi at Sun: Since this use case focuses on knowledge management for software development, it can be taken for granted that users will have an above-average level of web savvyness. Primary users will be software designers (i.e. the people who design for the users of the final product) and developers – learn more about the different roles in a software development project at Sun here.

Consequently, the User Interface (UI) concept Josef introduced also comprises a social networking unit – things such as a ‘My Contacts’, ‘My Pages’ list, but most importantly an activity feed, which will help users to collaborate, participate, discover activities that others are currently working, develop a mental ‘social map’ of the community. Such an activity stream (similar to Facebook’s News Stream) would contain items such as:

• Szaby wrote a blog post
• Josef rated document XUI specs: five stars
• Peter created document ToDoList KiWi-UI
• Stephanie is now a contact of Marek
• Klara shared a document with Sebastian

Considering the target group, it is also planned that the UI will be extensible through widgets that users are able to write themselves.

*coffee break*

Above: The KiWi-Team, hailing (officially) from Austria, the Czech republic, Denmark and Germany

After the break, Andreas BlumauerAndreas Blumauer studied Computer Sciences and Business Administration and started his career as a software developer for financial services. In 1998 he co-founded punkt.net Services, a specialised software company, which has developed several national and international knowledge platforms. He ... (Semantic Web CompanyThe Semantic Web Company (SWC), based in Vienna, provides companies, institutions and organizations with professional services related to the Semantic Web, semantic technologies and Social Software, ViennaVienna is the capital of the Republic of Austria and one of the nine states of Austria. Vienna is Austria's primary city, with a population of about 1.7 million (2.4 million within the metropolitan area, more than 25% of Austria's population), and is by far the largest city in Austria, as well ...) followed up with a talk entitled “Open Ontology, an ontology is a formal representation of knowledge as a set of concepts within a domain, and the relationships between those concepts. It is used to reason about the entities within that domain, and may be used to describe the domain. In theory, an ontology is a "formal, explicit ... Management & Linked Data” which explored the uses of the Web of Data for the Sun usecase.

His argument was that content and topic-centred, open communities should have mechanisms at their disposal for relating content and activities to particular parts of a shared concept model, e.g. of an ontology. In particular in projects like NetBeans, where contents and related processes evolve over time, different NetBeans groups utilizing the KIWI system should be allowed to maintain and share their own concept models. The combination of bottom-up and top-down approaches would, for instance, come as the combination of free tagging (where people often use different labels to refer to the same, or the same label to refer to different things) and concept tagging.

Free concepts can be turned into controlled ones, too, by being inserted into an existing controlled vocabularyControlled vocabularies provide a way to organize knowledge for subsequent retrieval. They are used in subject indexing schemes, subject headings, thesauri and taxonomies. Controlled vocabulary schemes mandate the use of predefined, authorised terms that have been preselected by the designer of ..., as either a narrower or related concept of any existing controlled concept. Open Ontology Management done this way is a Learning system: Through the combination of a Free Extraction Model (FEM) and a Controlled Extraction Model (CEM), text extractionInformation extraction (IE) is a type of information retrieval whose goal is to automatically extract structured information from unstructured machine-readable documents, generally human language texts by means of natural language processing (NLP). Due to the difficulty of the problem, current ... improves over time.

Andreas also revealed a first glimpse of a project currently in stealth mode, code name ‘PoolPartyWeb based ontology manager which can serve as a central hub for your knowledge organization. With PoolParty you can organize and maintain knowledge models based on widely accepted specifications like RDF, SPARQL and SKOS.’, which is an Open Ontology Management System that can be used to enrich local knowledge with data from the web. PoolParty consumes Linked Data and provides Linked Data; in the context of the current use case, it will be able to communicate with the KiWi System. Please contact Andreas if you would like to be notified about the further development of PoolParty.